FAQs • Allen, TX • CivicEngage

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Does Allen irrigate parks, medians and other city properties even when it rains?: Rain sensors automatically turn off city irrigation systems if they detect more than ¼ inch of rain. If there is less than ¼ inch of rain, the irrigation system will run for an allotted time based on moisture needs at each site.

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Parks and Recreation

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1. I noticed a water or irrigation leak at a park. What should I do?: Call our 24-hour hotline at 214.509.4530 to report water or irrigation leaks.

2. Do city parks follow the same irrigation schedule as the rest of the city?: Athletic fields are sometimes irrigated on a different schedule to avoid interrupting sports activities. Periodic irrigation tests may occur on different dates than the assigned watering day.

3. Does Allen irrigate parks, medians and other city properties even when it rains?: Rain sensors automatically turn off city irrigation systems if they detect more than ¼ inch of rain. If there is less than ¼ inch of rain, the irrigation system will run for an allotted time based on moisture needs at each site.

4. Are golf courses allowed to water their lawns more frequently?: The Courses at Watters Creek and the Twin Creeks Golf Course are both permitted to irrigate using water from Rowlett and Russell creeks. Both courses are located in a drainage basin that feeds Lake Ray Hubbard, which is managed by Dallas Water Utilities. Depending on water availability, the courses may be allowed to water more or less than surrounding communities.