Multi-Family Inspection Program
The purpose of the Multi-Family Licensing and Inspection Ordinance is to safeguard the life, health, safety, welfare, and property of the occupants of multi-family dwelling complexes and the general public, by developing a process to enforce city building code standards and city property maintenance codes; and to provide equitable and practical remedies for the violation of city building code standards and city property maintenance codes.
The Code Compliance Division is committed to maintaining a vibrant community through active participation and engagement of Allen residents. To ensure compliance with City Codes, Zoning Ordinances, and other applicable property maintenance codes, Code Compliance Staff regularly inspect our multi-family communities to encourage, assist, and facilitate residents and multi-family properties in maintaining their property and fulfilling city code requirements.
An Annual Inspection is performed at all multi-family dwelling complexes operating at least one year with 3 or more dwelling units. Violations identified during the inspection are documented on an Inspection Report that is sent to the property manager/property owner for correction. The inspection consists of all exterior and common interior areas of the property.
In addition to the Annual Inspection, violations are proactively identified by staff and through citizen inquires. Typically, when violations are identified, the property owner and/or occupant are notified to correct the violation/s within an established time frame. Residents should contact the Code Compliance Division if they have any questions or need further clarification.
- How soon after filing a complaint will an inspection be performed?
- I would like the inside of my apartment inspected, why won’t an inspector come inside?
- How long will it take to resolve a violation found during an inspection?
- Can I file an anonymous complaint?
- What happens if the violation is not corrected after the inspector has instructed the property owner to do so?
- Who is responsible for correcting the violations?
- Can the City get me out of my lease?
- Does the City test for mold?
Fair Housing Act
The Fair Housing Act (Title VIII of the Civil Rights Act of 1968) prohibits discrimination concerning sale, rental, and financing of housing based on race, religion, national origin, sex, handicap, and family status. If you feel your rights have been violated, please file a complaint with the US Department of Housing and Urban Development.
Texas Tenants Union
Texas state law provides rental housing tenants with basic rights to help ensure their health, safety, and security and to protect them from discrimination. Find more information.